Shipping Policy
Order Processing
All Farah Mystic jewellery pieces are carefully prepared and packaged before dispatch. Orders are typically processed within 1–3 business days.
During high-demand periods, launches, promotions, or holidays, processing times may be slightly longer.
Orders placed on weekends or public holidays will begin processing on the next business day.
UK Shipping
We currently offer shipping across the United Kingdom.
Estimated delivery times:
- Standard Tracked Shipping: 2–5 business days
- Express Shipping (when available): 1–2 business days
Shipping fees are calculated at checkout.
Free shipping promotions may occasionally apply during selected campaigns.
International Shipping
International shipping may become available in the future.
Customers are responsible for any customs duties, taxes, import charges, or local fees required by their country.
Farah Mystic is not responsible for delays caused by customs clearance processes.
Tracking Information
Where available, tracking details will be sent via email once your order has been dispatched.
Please ensure your email address is entered correctly during checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is entered at checkout and the order has already been dispatched, Farah Mystic cannot guarantee replacement or reimbursement.
Lost or Delayed Parcels
If your parcel appears delayed or lost, please contact us at:
We will work with the shipping provider to investigate the issue.